Geoff Cox, 122 Derby Road, Denby, Ripley, Derbyshire, DE5 8LG  t: 01332 781562 e: sales@geoffcox.co.uk

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Aftersales

When you buy your new Ci Motorhome from Geoff Cox, you are assured of our commitment to offer an excellent after sales service. We have the experience, qualified staff and specialist workshop facilities to give the necessary care and attention required by your motorhome. On receipt of the vehicle from the manufacturer, a pre-delivery inspection is carried out, which includes all fixtures & fittings. This is followed by a presentation to the new owner, a thorough orientation handover, and an overnight stay at a handy, nearby campsite, which gives plenty of time to get acquainted with equipment and to explain any queries that may arise. We are always willing to help with explanations, particularly in the early stages, as it takes time to adjust to a new motorhome. And, it doesn’t stop there. We have the only specialist workshop in the area to offer a full range of motorhome services, habitat checks and parts & accessory fitting.

Ci Approved Workshop Your new motorhome will need to comply with the warranty of the base manufacturers for Ci Motorhomes, Fiat, Mercedes, Ford or Renault, who require an inspection within 30 days before or after the date of sale each respective year.

We recommend our Annual Warranty & Safety Inspection - consists of an 80 point check which includes gas pressure test, electric systems (12v @ 240v) test, tanks and a comprehensive damp check. Habitat area & equipment: gas cooker, heaters, fridges & electrical installations, main connectors & batteries. Complimentary exterior wash.

This is a good time for us to check for undetected problems i.e., frost damage, water ingress, pest infestation, body corrosion and general condition.

Also for additional services you may require: cassette toilet cleansing, water tank flush, interior valet. Accessory fitting: - Aerials, TV’s, Audio/Visual, Bike Racks, Awnings, and Security & Protection.

A courtesy car can be provided at a nominal rate of £10 per day - (please book in advance to ensure availability) - remember to bring a current driving licence.

We endeavour to complete all work within the stated time, but should problems arise, or parts need to be ordered, then it may be necessary to book another appointment to finish the work.

We can undertake many varied and specialist types of motorhome work including :

• Superstructure Repairs & Customizing & Alterations To Interiors
• Motorhome Seasonal Habitat Checks
• Motorhome Engine Services
• Emergency Accident Repairs Accredited Installer VSIB
• Insurance Approved
• Gas & Electrical Fittings
• Vehicle Security Systems
• Auto Electrician &Security Adviser

Contact Gavin or a member of the Service Department Tel 01332 781562, or e-mail gavin@geoffcox.co.uk with your requirements and we will be pleased to give an estimate and book a scheduled date – have ready your motorhome details, make, model, registration number, routine service or any possible work required.

Contacts:

gavin@geoffcox.co.uk

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